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Karl Schaphorst & Associates, LLC | Serving both Omaha, NE & Des Moines, IA

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Jack, a salesperson, was having some challenges.  Feedback from multiple sources - his own clients, prospects, customers, and colleagues - suggested that his communication skills needed some work.

If you lose a big sale, have a bad month, or don't make quota, what is your typical first response?  For many salespeople, there is a temptation to externalize.